Privacy policy

Last updated: September 2026

P1 Packaging ("we," "us," or "our") operates p1packaging.com. This Privacy Policy explains how we collect, use, and share information when you visit our website or make a purchase.

INFORMATION WE COLLECT

We collect information you provide directly, including your name, email address, phone number, billing and shipping address, and payment information when you place an order or create an account. We also collect information automatically through cookies and tracking technologies, including your IP address, browser type, pages visited, and interactions with our site.

HOW WE USE YOUR INFORMATION

We use your information to process and fulfill orders, send order confirmations and shipping updates, provide customer support, send marketing emails and SMS messages (if you opt in), analyze how customers use our site so we can improve it, and measure the effectiveness of our marketing.

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies from the following services:

- Shopify: Powers our store and collects data to process transactions and manage your account. See Shopify's Privacy Policy at shopify.com/legal/privacy.

- Shopify Email and Shopify Messaging: These are the services we use to send marketing and transactional email and SMS. They record whether a message was delivered, opened, or clicked, and they connect that activity to your customer account so we can send relevant messages and measure results. Both are operated by Shopify and the data is handled under Shopify's Privacy Policy at shopify.com/legal/privacy.

- Google Analytics: Collects anonymized data about how visitors use our site (pages viewed, time on site, traffic source). This data is used to improve our website experience.

- Google Ads: We use Google Ads conversion tracking and remarketing to serve relevant ads to past visitors. Google may use cookies to show our ads on third-party websites.

- Meta Pixel (Facebook/Instagram): We use the Meta Pixel to measure the effectiveness of our advertising, build audiences, and serve relevant ads on Meta platforms. Meta may use this data in accordance with their Data Policy.

- Judge.me: The product review platform we use. It collects and displays customer reviews, and stores the name, email address, and order details of customers who submit a review or are invited to leave one. See Judge.me's Privacy Policy at judge.me/privacy.

- Notify Me!: Our back-in-stock alert app. If you ask to be notified when a product is back in stock, it stores the email address or phone number you enter and uses it to send that alert.

ANALYTICS AND CUSTOMER INSIGHTS

We use third-party analytics and reporting services to understand how customers shop with us. This can include reviewing order history, purchase frequency, product preferences, shipping destinations, and how customers respond to our emails and advertising. We use these insights to improve our product range, set pricing and shipping rates, and decide which offers to send.

This analysis is carried out either within the platforms listed above or by service providers acting on our behalf under agreements that require them to protect your information and use it only for the purposes we specify. We do not sell your personal information, and we do not provide it to third parties for their own marketing purposes.

ABANDONED CART TRACKING

Our website uses cookies to track items placed in your shopping cart, including when a cart has been abandoned. This information is used to send cart reminder messages by email or text message if you have opted in to those communications.

EMAIL MARKETING

If you subscribe to our email list, we will send you promotional emails about our products, offers, and updates. These are sent through Shopify Email and Shopify Messaging. You can unsubscribe at any time by clicking the unsubscribe link in any email.

SMS / TEXT MESSAGE MARKETING

If you opt in to SMS marketing, you agree to receive recurring automated promotional text messages at the number provided. Consent is not a condition of purchase. Message and data rates may apply. Text STOP to unsubscribe at any time. These messages are sent through Shopify Messaging.

SMS opt-in data and consent are never shared with third parties for their own marketing purposes. This information will not be sold or transferred to non-affiliated third parties.

SHARING YOUR INFORMATION

We do not sell your personal information. We share data with third-party service providers only as necessary to operate our business, including payment processors, shipping carriers, and the marketing and analytics platforms listed above. These providers are contractually required to protect your data and to use it only for the services they perform for us.

YOUR RIGHTS

Depending on your location, you may have the right to access, correct, or delete your personal information, or to opt out of certain data uses. To make a request, contact us at bob@p1packaging.com.

CHANGES TO THIS POLICY

We may update this policy at any time to reflect changes in our practices, the services we use, or applicable law. Any changes take effect when the revised policy is posted on this page, and the "last updated" date above will always show when the current version was published. We encourage you to review this page periodically.

If you have questions about this policy, about a specific change, or about how your information is handled, contact us at bob@p1packaging.com and we will be glad to explain.

CONTACT

P1 Packaging
303 Najoles Rd., Ste. 107
Millersville, MD 21108
bob@p1packaging.com