Privacy policy

PRIVACY POLICY

Last updated: April 2026

P1 Packaging ("we," "us," or "our") operates p1packaging.com. This 
Privacy Policy explains how we collect, use, and share information 
when you visit our website or make a purchase.

INFORMATION WE COLLECT

We collect information you provide directly, including your name, 
email address, phone number, billing and shipping address, and 
payment information when you place an order or create an account. 
We also collect information automatically through cookies and 
tracking technologies, including your IP address, browser type, 
pages visited, and interactions with our site.

HOW WE USE YOUR INFORMATION

We use your information to process and fulfill orders, send order 
confirmations and shipping updates, provide customer support, send 
marketing emails and SMS messages (if you opt in), and improve our 
website and marketing.

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies from the 
following services:

- Shopify: Powers our store and collects data to process transactions 
  and manage your account. See Shopify's Privacy Policy at 
  shopify.com/legal/privacy.

- Google Analytics: Collects anonymized data about how visitors use 
  our site (pages viewed, time on site, traffic source). This data 
  is used to improve our website experience.

- Google Ads: We use Google Ads conversion tracking and remarketing 
  to serve relevant ads to past visitors. Google may use cookies to 
  show our ads on third-party websites.

- Meta Pixel (Facebook/Instagram): We use the Meta Pixel to measure 
  the effectiveness of our advertising, build audiences, and serve 
  relevant ads on Meta platforms. Meta may use this data in 
  accordance with their Data Policy.

- Umami: A privacy-focused analytics tool we use to understand site 
  traffic without storing personally identifiable information.

- Klaviyo: We use Klaviyo for email and SMS marketing. Klaviyo 
  collects behavioral data (such as email opens, clicks, and 
  browsing activity on our site) to personalize communications. 
  See Klaviyo's Privacy Policy at klaviyo.com/legal/privacy-policy.

- Omnisend: Previously used for email marketing. Contact data 
  processed through Omnisend is subject to their Privacy Policy at 
  omnisend.com/privacy.

ABANDONED CART TRACKING

Our website uses cookies to track items placed in your shopping 
cart, including when a cart has been abandoned. This information 
is used to send cart reminder messages by email or text message 
if you have opted in to those communications.

EMAIL MARKETING

If you subscribe to our email list, we will send you promotional 
emails about our products, offers, and updates. You can unsubscribe 
at any time by clicking the unsubscribe link in any email.

SMS / TEXT MESSAGE MARKETING

If you opt in to SMS marketing, you agree to receive recurring 
automated promotional text messages at the number provided. Consent 
is not a condition of purchase. Message and data rates may apply. 
Text STOP to unsubscribe at any time.

SMS opt-in data and consent are never shared with third parties 
for their own marketing purposes. This information will not be 
sold or transferred to non-affiliated third parties.

SHARING YOUR INFORMATION

We do not sell your personal information. We share data with 
third-party service providers only as necessary to operate our 
business (e.g., payment processors, shipping carriers, marketing 
platforms listed above). These providers are contractually required 
to protect your data.

YOUR RIGHTS

Depending on your location, you may have the right to access, 
correct, or delete your personal information, or to opt out of 
certain data uses. To make a request, contact us at 
bob@p1packaging.com.

CHANGES TO THIS POLICY

We may update this policy from time to time. Material changes will 
be noted with an updated "last updated" date.

CONTACT

P1 Packaging
303 Najoles Rd., Ste. 107
Gambrills, MD 21108
bob@p1packaging.com